Buying a weekly Lotto ticket or two is a fantastic way to support West Herts Hospitals Charity and your local NHS Trust while having the chance to win one of many great prizes.
We have put together some FAQs which should help to clarify any questions you may have.
You need to be 18 or over to play our Lotto and you must live in Great Britain. Unfortunately, we are not licensed to accept entries from Northern Ireland, The Channel Islands or the Isle of Man.
When you sign up, you will be assigned a unique six-digit lottery number for each entry you play. Every week, your number(s) are automatically entered into the draw. Winners are selected using secure, random number generator software, and each entry has an equal chance of winning.
Each entry costs £1 per weekly draw. Because there are 60 draws per year (52 weekly draws plus 8 additional draws), the cost is collected as:
Payments are taken by Direct Debit.
For every £1 entry, 19% covers admin and prize costs. The remaining 81% goes directly towards supporting our three NHS hospitals in Hemel Hempstead, St Albans City and Watford General, as well as our smaller sites.
Every week there are guaranteed cash prizes:
All winners are notified automatically, and prizes are paid directly – there’s no need to claim.
The draw takes place every Saturday and results are published every Saturday at 17:45 GMT on our website here. (add link)
The Winning Number for each weekly draw shall be the first six digits (in the same order) drawn using a Random Number Generator (RNG) to determine the winner(s). The RNG has been tested and approved by an independent, Gambling Commission-approved, third-party test house.
A list of winners will be published every Saturday at 17:45 GMT on our website. We will notify you by phone or email within 14 days of the draw date.
If you have won, your prize will be issued by cheque or BACS so there is no need to do a thing. Please remember to notify us of any address changes so you receive your prize without any delays. You can let us know by email: westherts.hospitalscharity@nhs.net or call us on: 01923 436 182.
As part of our commitment to responsible gambling, we only allow any one person to purchase a maximum of two tickets per week.
The Lottery is promoted by West Herts Hospitals Charity (Registered Charity Number 1052210), based at Sycamore House, Watford General Hospital, 60 Vicarage Road, Watford, Hertfordshire, WD18 0HB.
The Lottery is licensed and regulated by the Gambling Commission (Account Number 63956). The Responsible Person is Alison Rosen, Chief Executive, West Herts Hospitals Charity.
The Lottery is administered by The Fundraising Foundry Ltd, an External Lottery Manager (ELM) licensed by the Gambling Commission (Account Number 57455). The Fundraising Foundry Ltd is a company registered in England and Wales (Company Number 12391987) with its registered office at 157 Bedford Road, Letchworth Garden City, UK, SG6 4DY.
We have fundraisers working on our behalf who help sign people up for the Lotto. They always wear branded ID badges.
If you would like to check the legitimacy of a West Herts Hospitals Charity Lotto fundraiser, you can contact us at westherts.hospitalscharity@nhs.net or call us on 01923 436 182.
If you no longer want to play the Lotto, you can cancel the Direct Debit at any time by simply contacting your bank or building society. Written confirmation may also be required. Please also notify us at westherts.hospitalscharity@nhs.net or call us on 01923 436 182.
If your Direct Debit payment is unsuccessful, your entry will not be included in the draw until payment is received.
You can read the full rules here https://whhc.org.uk/hospital-lotto/lotto-rules
GambleAware is the UK’s leading authority on the provision of support, advice and counseling to people affected by gambling problems. If you or someone you know needs help or advice visit begambleaware.org or gamcare.org.uk or call GambleAware’s helpline on 0808 8020 133.
To exclude yourself from gambling related products and activities from West Herts Hospitals Charity, complete the online gambling self-exclusion form or contact us at westherts.hospitalscharity@nhs.net or call 01923 436 182.
We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.
If you do have a complaint about our Lotto, please do not hesitate to contact us at westherts.hospitalscharity@nhs.net or call us on 01923 436 182.
By giving us your email address, you’re giving us permission to email you about our news, events and fundraising. For further details in relation to how we handle the personal information you provide to us, please see our privacy notice.
